Secure Your Digital Healthcare Services While Meeting HIPAA Requirements

Modern telehealth and pharmacy websites must protect PHI from unauthorized access during client-side data collection, tracking, and processing.

A healthcare cross symbol with checkmarks inside, representing compliance with HIPAA regulations and the secure protection of patient health information (PHI) on telehealth and pharmacy websites.

  • Runtime PHI Protection

  • Automated BAA Management

  • Multi-Jurisdiction Compliance

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Meeting HIPAA Requirements in Modern Digital Healthcare

Telehealth and digital pharmacy platforms must comply with HHS guidance on tracking technologies while delivering seamless digital experiences. This requires protecting PHI from unauthorized disclosure through analytics tools, marketing trackers, and third-party integrations that power modern healthcare websites.

Real-time protection illustration Feroot, hands secure PHI and block unauthorized data access for HIPAA compliance

Client-Side PHI Protection Requirements

HHS mandates protection of PHI during actual user sessions on healthcare websites. This includes controlling third-party trackers, analytics tools, and marketing technologies that may access patient data through forms, URLs, or browser storage. Each technology must be evaluated for PHI access and properly managed.

A healthcare cross with checkmarks and a security shield featuring code brackets, representing the identification and protection of protected health information (PHI) across digital platforms.

Protected Health Information Discovery

Healthcare organizations must identify and classify PHI across web forms, URLs, and on-page content. This requires continuous monitoring of data flows to prevent unauthorized access or transmission of protected information during user sessions.

Data flow diagram illustrating third-party risk management in healthcare, showing how PHI is shared and monitored to ensure HIPAA compliance.

Third-Party Risk Management

Digital healthcare platforms must inventory and manage all third parties that may receive PHI through website tracking. This includes obtaining Business Associate Agreements, monitoring data access, and ensuring vendors maintain HIPAA compliance. Continuous monitoring is required as websites evolve.

Two hands holding a digital world map with location markers, symbolizing multi-state privacy compliance and real-time monitoring of data collection across jurisdictions.

Multi-State Privacy Compliance

Beyond HIPAA, telehealth and pharmacy websites must comply with state privacy laws, CCPA, anti-wiretapping statutes, and emerging regulations. Organizations need real-time visibility into data collection practices across jurisdictions to maintain compliance.

Ready to secure your digital healthcare platform?

1. Assess Your Website:

Get comprehensive analysis of PHI exposure risks and tracking technologies.

2. Review Compliance Requirements:

Understand your obligations under HIPAA and state privacy laws.

3. Implement Protection:

Deploy automated safeguards to protect PHI and maintain continuous compliance.

As a digital health platform, we must protect patient data while delivering seamless experiences.

Understanding and controlling how tracking technologies access PHI is critical for maintaining trust and compliance.

CISO at Leading Telehealth Provider

Feroot healthcare security report summary, November 2023

FREE DOWNLOAD:

Digital Healthcare Privacy Compliance Guide: Meeting HIPAA Requirements for Online Tracking

Learn how to protect PHI while leveraging modern web technologies for digital healthcare delivery.


Secure Your Digital Healthcare Platform