About Feroot Security
Feroot Security believes that customers should be able to do business with any company online securely, without risk or compromise. Our mission is to secure client-side web applications so that our customers can deliver a flawless digital user experience to their customers.
Businesses come to Feroot to enable proactive client-side security programs. Our data protection capabilities take the pain and ambiguity out of client-side security threat analysis, detection, response, and prevention. Our products help organizations uncover supply chain risks and protect their client-side attack surface.
Role Overview
Feroot is looking for a Lead Sales Engineer (SE) to join our growing team in the US. The role is an integral part of the sales organization and assists the sales team with pre-sales technical knowledge, effective product demonstrations and leads customer POC’s converting prospects to customers.. This entails working closely with account executives, prospects, customers, and partners as a subject-matter expert to demonstrate how Feroot can deliver value and solve client-side security challenges.What You’ll Do
As a key part of the sales and customer success team, you will be the technical expert on Feroot solutions while ensuring we continuously drive value at every step of the customer journey. Responsibilities for this role include:
- Partner with the Account Executives in your region to develop and execute a sales strategy
- Perform discovery sessions identifying customer needs, pain points, and existing security stack(s)
- Conduct product demonstrations using data points and customer stories
- Plan, execute, and manage proof of concepts
- Partner with the customer success team to ensure smooth transition of new customers during onboarding and support existing customers
- Execute post-sales activities with new and existing customers to ensure operational needs are being met while minimizing noise within customer environments
- Attend industry events to meet with prospects, customers, and support marketing activities (as required)
- Partner with the product team to ensure continuous customer feedback and suggestions are incorporated into product planning and releases
Skills You’ll Need
We realize that people do not fit into neat little boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills. We hire the best people based on an evaluation of their potential and support them throughout their time at Feroot.
Soft Skills
- A strong level of curiosity; this is a growing area of cybersecurity that requires constant experimentation and testing
- Effective and influential communicator with a range of customer roles (from end user to executive)
- Hands-on, technical experience in customer support, technical support, or related customer-facing role
- Possess a growth mindset; be willing to experiment, fail, and continuously try new ideas
- Comfortable being adaptive – this is sales, the only constant is change
- Clear communication and presentation skills
- Strong time management skills
Technical Skills
- Knowledge of web security technologies and products including: CSP, WAF, CDNs, APIs, and similar.
- Ability to analyze HTTP requests, REST APIs, and other web interactions
- Proficient using Chrome DevTools for analyzing, troubleshooting, and replicating issues
- Ability to read and update HTML, CSS, and JavaScript code.
- Experience with Content Security Policies (CSP) and knowledge of the DOM structure, CSS/XPath selectors
- Experience with internet technologies: HTTP(S), SSL/TLS, DNS, TCP
- Experience with the SDLC, code deployments, and the concept of “shift left”
- Experience with Node / JavaScript / TypeScript in both front-end and back-end
- Understanding of and some experience developing web applications
- Knowledge of and some experience with NoSQL databases (MongoDB and ElasticSearch)
Brownie Points
- If you have a side project or have built something on the web from scratch
- Experience selling to large scale enterprises
- Exposure to DevOps best practices and principles
- Experience with industry frameworks and regulations (e.g. PCI, HIPAA, GDPR, NIST..)
- Experience with security logging or SIEM solutions
- Experience with web application attacks and mitigation techniques
Location
- Type: Full-Time
- Location: Toronto, Canada (Downtown — in-office role)