Security Is Important When Collecting Customer Data
Frustration. Confusion. Turmoil. These are the things that go through the minds of consumers when they find out their credit card information or personal data has been stolen through a website attack. According to recent research, credit card fraud is the most common form of identity theft. In fact, a report by the Federal Trade Commission found that instances of identity theft through credit card fraud increased by 44.6% during 2020.
Where do a large number of credit card thefts begin? You guessed it. On an e-commerce site.
To protect consumers, e-commerce businesses need to make safeguarding customer data, particularly credit card information, a priority. Security starts on the client side or front end of the e-commerce website.
To fully manage the risk against breaches and attacks, companies must recognize the importance of protecting the client side or front end of their e-commerce websites. This includes everything that the customer sees, such as forms, text, images, stylesheets, and the rest of the user interface, along with anything the customer interacts with, such as what the web application does within the user’s browser.
5 E-commerce Website Threats
To protect against attacks, businesses must recognize the importance of securing the front end or client side. This includes everything that the customer sees, such as text, images, and the rest of the user interface, along with anything the customer interacts with, such as forms and logins.
Five prominent threats faced by e-commerce websites include:
- E-skimming: By injecting malicious code into the client side of a website, threat actors can steal customer data as the customer is engaging with an online form. E-skimming often involves the theft of financial information like credit card data.
- Cross-site Scripting (XSS): Cross-site scripting (XSS) is a type of client-side code injection attack that allows a threat actor to embed malicious code on the client side of a website. The code then launches when the victim loads the website. The malicious code can be designed to do many different things, such as stealing cookies to be used to impersonate the user for social engineering purposes or capturing sensitive information when the user enters data into a form.
- Cross-site Request Forgery (CSRF or XSRF): Also known as a one-click attack or session riding, cross-site request forgery is a type of cyber attack that forces an end user to execute unwanted actions on a web application in which they’re currently authenticated.
5 Key E-commerce Website Security Solutions
To protect the client side, organizations need to apply critical security processes, tools, and technologies to their web applications. Traditional security tools like web application firewalls (WAFs), policy controls, and threat intelligence simply do not protect the client side.
- Use secure software development practices: Apply best practices that enable the development of more secure application code and aid in the detection and elimination of errors early in the application development process.
- Audit your web assets: Know what web assets you own and the type of data they hold and regularly conduct deep-dive scans to reveal intrusions, behavioral anomalies, and unknown threats.
Avoid the Impact of an E-commerce Website Attack
Most companies want to avoid the three biggest impacts of an e-commerce website attack: customer data loss, business reputation damage, and regulatory fines. And it’s important not to forget that unprotected websites that have suspicious code or malware embedded in them can result in Google blocklisting, in which Google lists the website as ‘suspicious’ and displays a message to the user which says: “This site may harm your computer.”
E-commerce Website Security Starts Here