Last Updated: October 24, 2018

Feroot, Inc. (“Feroot”, “we”, “us” or “our”) takes the privacy of personal information seriously, including personal information that we process on our customer’s behalf, and we have prepared this privacy policy (the “Privacy Policy”) to describe the manner in which we treat personal information.

Feroot provides a privacy rights management platform (“Platform”) that helps enterprises and Software as a Service vendors comply with data privacy regulations (the “Service”). This Privacy Policy applies to personal information we process in the course of providing the Service on behalf of our customers, as well as to the personal information we collect, such as through our website, https://www.feroot.com (the “Website”).

Collection and use of Personal Information

In the course of providing the Service to our customers (including support services provided to customers by phone or email or digital channels), we may obtain personal information about our customers’ clients, employees or other authorized users of the Service as set out below:

Disclosure of Personal Information

As a matter of practice, Feroot does not disclose, trade, rent, sell or otherwise transfer the personal information we collect or the personal information we process on our customers’ behalf, except as set out in this policy.

We may transfer or disclose personal information as follows:

Information about our website

Visiting our Website: We collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.

Cookies: Our Website use a technology called “cookies”. A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user when they return. We use cookies to remember your preferences and to authenticate you. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website’s features.

Analytics: We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the convenience of the Website. For more information or to opt-out, see “How Google uses data when you use our partners’ sites or apps” and “Google Analytics and Privacy”.

Third Party Links: Our Website may contain links to other websites that Feroot does not own or operate. We may provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

Security of Personal Information

We understand that data security is a critical issue for our customers and we are committed to safeguarding the personal information in our custody and under our control. We have implemented reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

Access to Personal Information

If we receive a request from an individual to access or update personal information we have collected on behalf of a particular customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests.

If you submit personal information via our Website or to access other personal information in our records, you may request access, updating or correction of your personal information by submitting a written request to our Privacy Officer (see “Contact Us” below). We may request certain personal information for the purposes of verifying your identity.

Changes

This Privacy Policy may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on the Website. We strongly encourage you to please refer to this Privacy Policy often for the latest information about our personal information practices.

Contact us

Please contact us at the address set out below if:

Contact: privacy@feroot.com